Privacy Policy

We collect information you provide directly, including your full name, email address, phone or mobile number, address, property enquiry details, appointment or inspection information, transaction-related information, identity or verification information where applicable, payment records, signed documents, support messages, and communication preferences.

We may also collect technical, analytics, and campaign information such as IP address, browser type, device information, pages visited, referral sources, UTM or campaign parameters, cookies, other tracking information, form submissions, and interaction history with Propitix communications.

We use personal information to respond to property enquiries, schedule and manage inspections or appointments, provide customer support, send transaction updates, payment or document reminders, property availability updates, and other service communications, verify identity, administer partner applications, calculate commissions, generate legal documents, improve platform security, and comply with legal or regulatory obligations.

Where you have consented or where permitted by applicable law, we may use your information to send marketing and promotional communications about Propitix property listings, offers, real estate opportunities, partner updates, webinars, or referral programmes.

We also use information for website analytics, fraud and security prevention, service improvement, internal reporting, campaign performance measurement, and to route users into relevant back-office communication workflows.

When you provide your mobile phone number and expressly opt in to SMS communications, Propitix Technologies Limited may send you text messages according to the consent you selected.

Non-marketing messages may include property enquiry responses, appointment and inspection confirmations, transaction updates, payment or document reminders, and customer support communications.

Marketing messages may include property listings, promotional offers, real estate opportunities, and property availability announcements.

Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to unsubscribe from SMS messages and HELP for assistance.

SMS consent is voluntary. Consent to receive marketing SMS messages is not a condition of purchasing property or using Propitix services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile opt-in data, SMS consent records, and mobile phone numbers collected for Propitix messaging are used only to send messages requested by, consented to, or reasonably expected by the user. We do not sell, rent, share, or disclose SMS consent information to third parties, affiliates, or lead generators for their marketing or promotional purposes.

We may use cookies and similar technologies to operate our website, remember preferences, analyse website usage, understand marketing campaign performance, and improve our services.

These technologies may collect information such as IP address, browser type, device information, pages visited, referral sources, UTM parameters, and interaction data.

Where required by applicable law, we obtain consent before using non-essential cookies.

We do not sell personal information. We may share information with trusted service providers that help us operate Propitix, including hosting, database, authentication, messaging, email, analytics, payment, verification, document generation, CRM, and customer support providers.

We may also share information with regulators, professional advisers, law enforcement, courts, or counterparties where required to complete transactions, resolve disputes, protect rights, or comply with applicable law.

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, authentication, secure infrastructure, logging, vendor controls, and internal procedures for handling sensitive data.

We retain information for as long as needed to provide services, maintain transaction records, satisfy legal and accounting requirements, enforce agreements, resolve disputes, and operate our platform securely.

Subject to applicable law, you may request access to your personal information, ask us to correct or update information, request deletion where legally permitted, restrict certain processing, withdraw consent, unsubscribe from marketing communications, or contact Propitix to update communication preferences.

You may reply STOP to unsubscribe from SMS messages. You may also reply HELP for assistance with SMS messages.

Some requests may be limited where records must be retained for legal, compliance, fraud prevention, contractual, accounting, dispute-resolution, or transaction-history reasons. You are responsible for keeping your account details accurate and for protecting access to your account.

For privacy enquiries, data requests, or questions about this Privacy Policy, contact Propitix Technologies Limited at legal@propitix.com or through the support channels published on the Propitix website.

Our business address shown on the Propitix website is Ibeju-Lekki, Lagos State, Nigeria.

We may update this Privacy Policy as Propitix evolves. Material changes will be posted on this page, and continued use of Propitix after updates means the revised policy applies.